Juan has been a Patient Navigator with Project Access-New Haven since July 2012. He is a graduate of Southern Connecticut State University, where he received an MS in sociology. Throughout his time at Project Access, Juan has found ways to complement his education with the mission of the organization in helping the underserved of New Haven. Representing his alma mater, Juan has presented papers on the reluctance of Hispanics to seek health services and on the social conditions that may predict the relationships of patients with their medical providers. Juan has also assisted in a pilot research study at Project Access, looking at Medicaid-enrolled high utilizers of the emergency department, and has collaborated on manuscripts and other conference presentations. With a dedicated focus on social research and health outcomes, Juan is determined to see that patients at Project Access become trained to navigate the healthcare system themselves once their time with the agency has come to an end.